Shipping policy

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout dependent on order weight and shipping location. 

Local pickup (Currently Unavailable)

Local to Nashville? You can skip the shipping fees with free local pickup in East Nashville. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions. 

Our local pickup hours are 9am-4pm Monday-Friday. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at support@mycluckhut.com with your name and order number, and we will look into it for you.

If you have any further questions, please don't hesitate to contact us at support@mycluckhut.com.